My Big Bill
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Terms of Service

Last updated: July 6, 2026

1. Acceptance of terms

By accessing or using My Big Bill (the "Service," available at mybigbill.com), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. What My Big Bill is, and isn't

My Big Bill is a free tool that analyzes electricity bills for Pacific Gas and Electric Company (PG&E) customers in California. It extracts information from an uploaded bill, compares available residential rate plans, and provides estimates and suggestions related to potential savings.

My Big Bill is not affiliated with, endorsed by, or operated by Pacific Gas and Electric Company. All references to PG&E, its rate plans, and its programs are for identification and comparison purposes only. "PG&E" and related marks belong to their respective owner.

My Big Bill does not provide financial, legal, tax, or engineering advice. Estimates of savings, rate plan comparisons, and projections (including solar net-metering true-up projections) are based on the data in the bill you upload and publicly available rate information at the time of analysis. They are estimates, not guarantees, and actual results depend on factors outside My Big Bill's control, including future rate changes, your actual usage patterns, and PG&E's own billing determinations. Always confirm rate plan changes and enrollment eligibility directly with PG&E before acting.

3. Your responsibilities

You agree to:

  • Only upload bills that are your own or that you have permission to upload
  • Use the Service for personal, non-commercial purposes
  • Not attempt to reverse engineer, scrape, or interfere with the Service
  • Provide accurate information if you choose to create an account or provide an email address

4. Accounts and data you provide

If you choose to provide an email address (for example, to receive a copy of your analysis), you consent to My Big Bill using it for that stated purpose, as described in the Privacy Policy. You may withdraw consent for marketing communications at any time using the unsubscribe link in any marketing email.

5. Intellectual property

The Service's design, code, and content (excluding any data you upload) belong to My Big Bill. You retain ownership of the bill data you upload; see the Privacy Policy for how it's used and retained.

6. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. My Big Bill does not warrant that the Service will be uninterrupted, error-free, or that any estimate or projection will be accurate.

7. Limitation of liability

To the fullest extent permitted by law, My Big Bill and its operators are not liable for any indirect, incidental, special, or consequential damages, or for any loss of savings, profits, or data, arising from your use of the Service or reliance on any estimate it provides. Your use of any information from the Service to make a decision (including switching rate plans, purchasing solar, or purchasing equipment) is at your own discretion and risk.

8. Termination

My Big Bill may suspend or terminate access to the Service for any user who violates these terms.

9. Changes to these terms

These terms may be updated from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.

10. Governing law

These terms are governed by the laws of the State of California, without regard to conflict of law principles.

11. Contact

Questions about these terms: legal@mybigbill.com

See also: Privacy Policy and Financial and Utility Information Disclaimer.

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